As a multi-family builder working with some of Vancouver’s leading developers, it is imperative that we offer assurances – BoldCare gives our clients’ homebuyers a unified homeowner care experience. This experience includes a customized web portal with unique usernames and passwords, giving homeowners the ability to file potential deficiency requests online and receive first-class Homeowner Care Services. All deficiency-related items and homeowner inquiries are handled by Bold Construction’s dedicated Customer Service personnel. We go out of our way to be here for you.
CONASYS HOMEOWNER CARE PORTAL
The hub of the Conasys Homeowner Platform is a cloud-based Builder Portal, whose 5 key components manage all homeowner and vendor interactions seamlessly.
- A homeowner care app that replaces paper-based walk-through forms with an electronic record that includes signatures, distribution options, and more.
- A Request Service tool that provides easy access for homeowners to note deficiency items and request warranty servicing. Requests can be sorted by priority and urgency for quick updates or notes.
- A Work Order Management module that streamlines communication with our internal team and external vendors.
- Customized Reports designed to translate complex project and vendor data into actionable information, and provide key insights into the warranty service.
- An elegant Printed Homeowner Guide to compliment the interactive homeowner portal which includes all pertinent and specific information to the client’s home.
With a Developer mindset, Bold Construction understands what quality means to a project. Quality is at the core of our corporate values. Bold Construction has not only direct access but strong relationships with many of Vancouver’s most successful subtrades. These relationships transfer to onsite construction quality and total respect for the construction process.
Additionally, Bold Construction has been nominated for a 2016 Georgie Award and 2016 Ovation Award for best Show Suite and Best Kitchen for our ‘Larchwood’ project.
COMPLETE HOMEOWNER CARE PROGRAM
From a dedicated customer service team spearheaded by industry leading carpenters, to 24/7 access to an online homeowner care portal, our complete Homeowner Care program delivers our clients the trust they seek when working with Bold as their builder.